Intuit's servers usually delay processing by holding files in a batch queue or experiencing communication bottlenecks with the tax agency during peak filing periods.
Because we need to securely access your company file's transmission logs to determine why the submission is stuck, it’s best to contact our Intuit Experts team directly. They have the specialized backend tools to diagnose the e-file queue and force the transmission through to the agency.
We want to get this resolved for you quickly without impacting your filings. Let us know if you need assistance reaching support from your dashboard.
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