How can I “clear and start over” on my 2024 taxes in Turbo-Tax? Turbo-Tax Online is not allowing me to “clear and start over”because I already “paid” for the product.

Thank you for reaching out with your concerns about managing your taxes in TurboTax Online, Mark. Let me direct you to the appropriate department to ensure you receive specialized assistance.

We have a dedicated Community Forum where you can post your questions and concerns about TurboTax. Feel free to share your inquiries with the TurboTax Online Community, where experts and fellow users are available to assist you.

Alternatively, you can also reach out to the TurboTax Live Support team. You can refer to this article for detailed instructions:

• What's the TurboTax phone number?
• How do I contact TurboTax?

Furthermore, I'll include this article that can help you in filing your taxes in QuickBooks Online: File your sales tax return and record sales tax payments in QuickBooks Online.

Please keep us posted if you have additional questions about managing your taxes, especially in QuickBooks Online. We, in the Community, are always here to help.