How to add Pastoral Loan Forgiveness to box 14 in QBO?

Depending on your payroll service, you may be able to correct it yourself, or we can handle the correction for you, Tammy.

Before we dive into the steps, I want to ensure we're handling this correctly from an expert perspective. I highly recommend consulting with a tax professional or accountant first. They can provide specific guidance to ensure everything is compliant with tax regulations and correctly reported.

Please know that the process for fixing your W-2 and W-3 forms depends on your automated tax and form settings. If these settings are enabled, you must contact us to request a correction. We will then fix the issue and file a W-2C form with the Social Security Administration (SSA).

Here's how you can reach us:

1. Go to the Help menu and select the Search tab.
2. Next, click Contact Us.
3. Select a topic to connect with the right expert or choose to ask about something else to enter a brief description of your concern. Then, press Continue.
4. Lastly, pick Start a Chat or Get a Callback to connect with them.

On the other hand, you can correct the issue directly in your product and file your W-2 as usual if the settings are disabled. For guidance on which part of QuickBooks you need to adjust for accurate reporting, please refer to the general instructions from the IRS.

For more info, check out this article: Fix an incorrect W-2 and W-3.

For future use, here's a guide on using the e-pay and e-file service in QuickBooks: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

Accurate handling of your financial documents is crucial, and we're here to support you with any additional resources or guidance you might need. Feel free to use the comment section below if you need further assistance filing your tax forms. Have a good one!