Since your W-2s have already been filed and you need to make corrections, QuickBooks Online Payroll allows you to amend any errors and ensure your employees have the accurate tax information.
I suggest contacting QuickBooks Online Payroll Live Support to request a corrected W-2 and also handle the filing of the corrected W-2c with the Social Security Administration (SSA) and provide you with a copy of the corrected form to distribute to your employees.
Here’s how:
Click on the Help icon (question mark) in the upper-right corner.
In the Help window, type “correct W-2” or “W-2c correction” to search for related topics.
At the bottom of the Help window, select Contact Us.
Choose Chat or Call to speak with a representative who will assist you with the correction process.
If you have any further questions or require additional assistance, please don't hesitate to contact us. We’re here to help.
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