I need to talk to someone in the Tax Resolution department at Quickbooks.

I need to talk to someone in the Tax Resolution department at Quickbooks.  I have been trying to get a response from Quickbooks for over 6 months now. I keep getting letters from Colorado FAMLI that they are not getting their wages reports.  Penalties are piling up.  Not a word from Quickbooks (I have called and emailed their taxresolution email address countless times) and there is no way to speak to anyone there. Help!!  When I call the payroll customer service line, they "investigate" and tell me nothing has been done on it yet and ask me to submit to the to the [email address removed] email address - again.  It is criminal that I pay thousands of dollars to this organization and in 6 months they cannot get anyone to resolve my issue or even look at it, or even acknowledge the problem.  We are signed up with Diamond Enterprise - the highest version they have apparently.  No difference.