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September 12, 2025
Question

Is there a current issue with payroll tax payments posting multiple times?

  • September 12, 2025
  • 1 reply
  • 3 views

The payroll tax payment posted multiple times, twice coming out of one bank account and once out of another bank account. I have deleted the payment and re-posted it and it did the same thing. When I click on the tax payment in the payroll liabilities register, then click edit, I receive an error message that says "Looks like we've hit a little snag. How about you try again in some time?" But it has been doing this for 2 days now.

1 reply

QuickBooks Team
September 12, 2025

I appreciate you reaching out and providing the details about this, @DaweCo

 

I understand the importance of resolving duplicate payroll tax payments and the error you’re encountering when trying to edit them.

 

In this case, I’d recommend reaching out to our QBO Live Support team. A support agent will be able to investigate your account further and determine why your tax payments are posting multiple times and identify the cause of the error message you’re receiving.

 

  1. Click the (?) Help button in the top-right corner of your QBO.
  2. Choose the Assistant tab to get help from the QB assistant, or select the Search tab to enter your question and find Help articles.

 

Phone support is available on weekdays from 8:00 AM to 7:00 PM. You can request a callback during weekdays from 8:00 AM to 6:00 PM, and a support expert will contact you as soon as possible. Chat support is available weekdays from 8:00 AM to 10:00 PM and weekends from 8:00 AM to 6:00 PM.

 

Please know that you can always reach out to us anytime you need help.