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July 20, 2026
Question

ABN is coming up on invoices twice, one is mine one is someone elses, this has only started happening and is only on invoice from 13/7/2026

  • July 20, 2026
  • 1 reply
  • 11 views
ABN is coming up on invoices twice, one is mine one is someone elses, this has only started happening and is only on invoice from 13/7/2026

1 reply

QuickBooks Team
July 20, 2026

This usually happens when the customer's ABN display settings are unintentionally activated in your invoice template. You need to adjust the settings to ensure the additional number does not appear on the invoice twice.

 

Here's how:

 

  1. Click the Gear icon at the top right and select Custom form styles.
  2. Find the template you use and click Edit.
  3. Go to the Content tab and click on the Header section at the top of the invoice preview.
  4. Under Display choices, uncheck the Customer ABN.
  5. Click Done.

 

Once updated, open the affected invoice and, below the invoice page, hit Print or Preview again to confirm the extra number is gone.

 

Updating your template usually takes care of this instantly. If you run into any issues when reprinting or need help adjusting other fields on your invoice, feel free to reach out anytime!