All expenses categories have disappeared……help

Forum|Forum|2 years ago
June 6, 2024
1 reply
6 views

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QuickBooks Online

emmam6

Hellon Kings_71, welcome to the QuickBooks Community regarding expense categories disappearing. Are you seeing this in the IOS app? If you are this is something our engineers are currently investigating and working on a fix now. In the meantime, it would be a case of using the browser version of QuickBooks if you are using a device. Let us know if you are using the app and we'll add to the users impacted and contact you via email as soon as this is resolved. We're sorry for any inconvenience caused by this.

Bdcars

I am having the same issue…

please add me to the list and keep me updated.

Thank you

MelroseV

Level 1

Thank you for joining this thread, @Bdcars.

To be added to the affected users, you'll need to contact our support team. But before doing so, ensure to perform some troubleshooting steps first if you're using an app or a browser.

Additionally, you can read this article for guidance on viewing your business's financial statements within QBO: Run reports in QuickBooks Online.

Should you have additional concerns besides the expense categories, please don't hesitate to post them here in the Community space. Stay safe and have a good one!

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