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dundeecarpetclea
November 25, 2020
Question

All of my customers details and invoices have vanished. I'm not sure what happened but I really need this info.

  • November 25, 2020
  • 1 reply
  • 1 view
No text available

1 reply

P
payment after leaving
Level 10
November 25, 2020

Hi dundeecarpetclea When you are viewing the customer list is there any customers appearing? Is there a blue highlighted 'Clear Filter/View All' link next to the word 'Customers' in the top left of the screen, if there is can you select it please to see if your customers re=appear.

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dundeecarpetcleaAuthor
November 25, 2020

Its seems to only be happening in the App. When I log in through my laptop and open the desktop version all the details are there. 

E
EmmaM
Level 10
November 25, 2020

Hi dundeecarpetclea We'd be grateful if you can troubleshoot the app to see if that resolves the issue, here's a link to help you.

 

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