App keeps breaking

We appreciate your patience using the QuickBooks app. We recommend clearing its data to restore default functionality, @stefanbest0794.

If you're using an iOS device, these are the steps:

1. Access your device and proceed to your phone's settings.
2. Click General, then Select iPhone Storage.
3. Select QuickBooks Online from the list of applications.
4. Click Offload App to free up the storage without getting rid of the documents and data for the app.

In case you're using an Android device, you can refer to this article for more details and other available troubleshooting: Fix common errors in the QuickBooks Online mobile app for Android.

If the issue persists, we suggest contacting our Live Support Team, as they have the tools to address this type of concern. Here's how:

1. Go to this link.
2. Select QuickBooks Self-Employed and enter your question.
3. Click Continue and follow the instructions to sign in to your account to connect with an expert.

Once fixed, here’s a guide to reviewing your transactions: Categorise transactions in QuickBooks Self-Employed.

In case you want to categorise your transaction automatically you can open this link as your guide on how to do so: Create bank rules to categorise banking transactions in QuickBooks Self-Employed.

If you have any follow-up questions or concerns regarding reviewing your transactions in QuickBooks, don't hesitate to use this thread. We're here to help you.