Can I refresh my QBO app? Seems to be showing invoices that have been removed. Invoices aren’t present on my desktop but they are still showing on the app.

Thank you for visiting the Community today, sales-jbradygara.

Handling unusual behavior while working in QuickBooks Online (QBO) can be tricky. I'm here to share some ways to prevent the removed invoices from showing in your company.

Yes, you can refresh your desktop app. The QBO app may act strangely due to the stored cache, which slows down its performance. We can follow some troubleshooting steps to restore the data to its original state. This process is similar to clearing the cache in your web browser.

For iOS:

1. Go to Menu ☰ and tap Help & Feedback.
2. Tap Refresh Data.
3. Click Refresh to confirm.

Otherwise, refer to this instruction for Android:

1. Go to Menu ☰, then select More Options ⋮.
2. Tap Settings, and click Refresh Data.
3. Tap YES to confirm.

Next, check your invoices again. If the issue persists, uninstall and reinstall the mobile app. It's to ensure you get the most recent version of the application. Refer to this link for detailed instructions: How to download the QuickBooks Online mobile app.

Additionally, I've got some valuable articles that tackle managing invoices via the mobile app:

• Edit An Invoice Payment Using The QuickBooks Online App
• Track The Status Of Invoices In The QuickBooks Online Mobile App

If you have additional questions about managing invoices via the desktop app or need further assistance navigating through the program, let me know in the comment section below. I'll get back to help you the best that I can, sales-jbradygara.