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February 15, 2020
Question

Can not find "accounts receivable" type of account

  • February 15, 2020
  • 1 reply
  • 2 views
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1 reply

QuickBooks Team
February 15, 2020

Welcome aboard to the Community, info-lsproperty.


In QuickBooks Online UK, the Accounts Receivable account is named as Debtors. To find it, let’s go to the Chart of Accounts.

 

  1. Go to the Accounting tab on the left to select Chart of Accounts.
  2. On the All Lists page, type in Debtors in the Filter by name or number field.
  3. This action will take you to the Debtors account.
  4. If you want to update the name, simply click the Account History drop-down to choose Edit.
  5. When the Account window opens, navigate to the Name section to update the information.
  6. Click Save and Close to keep the changes.


For future reference, let me share with you this guide about adding/editing an account. This also contains steps on how to activate or deactivate online accounts: Understand the chart of accounts in QuickBooks.


If you need further assistance while working in QBO, post a comment below. I’m here to help and make sure you’re taken care of. Have a great rest of the day.