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October 7, 2019
Question

Can you advise why quickbooks has not updated my bank account transactions in the last 24 hours. There are no errors and it has a green note to say "All done"

  • October 7, 2019
  • 1 reply
  • 3 views
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1 reply

PreciousB
Level 6
October 7, 2019

Hello Joe Divilly,

 

When online banking won't automatically download, I suggest manually updating it by clicking the Update button between two to three times. This will refresh the system.

Once done, reconnect your online banking in QuickBooks Online.

Here's how:

  1. Go to Banking on the left pane.
  2. Click the pencil icon beside the account name.
  3. Hit the Edit sign-in info.
  4. Enter your bank login credentials.
  5. Tick the Update button.

You can find additional troubleshooting about banking issues in this reference: Fix Online Banking Errors.

 

Leave a comment below if you have other questions. I'm here to assist. Take care.