Categorisation in QBSE of a refund received

I'll walk you through recording the refund in Quickbooks Self-Employed, sacchilandia.

The option to categorise refunds in QuickBooks Self-Employed (QBSE) is currently unavailable. You can record the expense, but it has to be excluded once reimbursed.

Here's how to enter the transaction:

1. Go to the Transaction menu and then select Add Transaction.
2. Enter the amount and the description.
3. Browse the Select a category menu and choose the best option to organise your transaction. 
4. Click on Save.

For more details, please see this article: Categorise Transactions in QuickBooks Self-Employed.

To exclude the transaction, I'd suggest following these steps:

1. Go Transactions.
2. Locate the expense or refund transaction.
3. Click on the arrow icon to expand the transaction.
4. Select the Exclude this transaction (this is for duplicates, reimbursements, customer refunds, and returned purchases) checkbox.
5. Click on Save.

Additionally, I've added an article that'll help you split a transaction by a percentage in QuickBooks Self-Employed. This ensures your record is accurate: Categorise Income and Expenses.

You're always welcome to post here anytime you have other concerns. We're always here to assist you. Keep safe!