Does any have a problem with retrieving invoices in the new synch with excel?

Hello there, Steve Orme1.

I'm here to share a reason why Spreadsheet Sync not working for A/R Ageing Detail or invoices.

Currently, we have an ongoing investigation about it. This has been raised to our engineer for further investigation. Rest assured that they are doing their best to fix it as soon as possible.  

I'd highly suggest contacting our Support team. This way, you'll be added to the list of affected users and receive email updates on the investigation status.

1. Log in to your QBO account in a web browser.
2. Click Help.
3. Select Contact us.

While waiting for a fix, we can visit this article for a compilation of references while working Spreadsheet Sync in QuickBooks.

• Spreadsheet Sync FAQ.
• Spreadsheet Sync troubleshooting.

Comment below if you have other concerns related to QuickBooks. I'll be around to help you. Take care and stay safe.