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June 29, 2019
Question

Does anyone know why Barclays accounts are not updating? It says in Quickbooks "updated moments ago" but there are no transactions being pulled in.

  • June 29, 2019
  • 1 reply
  • 6 views
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1 reply

QuickBooks Team
June 29, 2019

Hello accounts82,

 

Though Online Banking automatically updates the bank balance and the downloaded transactions, it still depends on what data your bank shares with us. It's also possible that the automatic update was interrupted because of unstable internet connection.

 

Make sure your internet connection is stable. Then, we can manually refresh the connection between your bank and QuickBooks Online:

  1. In the Banking page, click the Update button.
  2. Enter your Multi-Factor Authentication (MFA) credentials.
  3. Select Continue update.

If you encounter any errors, please let me know so I can further check on this.