Your browser’s stored data may become corrupted or damaged and impacts your browser’s performance. Let’s perform some troubleshooting steps to resolve these unexpected behaviors.
Access your QuickBooks Online account on a private browser. Kindly use either of the following shortcut keys:
Google Chrome, press CTRL + Shift + N
Mozilla Firefox: press CTRL + Shift + P
Internet Explorer: press CTRL + Shift + P
Safari: press Command + Shift + N
If you’re able to edit your invoice successfully, you may want to clear the cache of your regular web browsers.