Has anyones customers and invoices disappeared?

Helping you send invoices is my top priority, @asbgasservices.

Let's try refreshing the website first. It might still be attempting to load the whole page.

If the issue continues, let's commence with some troubleshooting to get this fixed. There are instances when the browser is loaded with commonly used page resources, which results in errors or odd behavior. Let's use a different or private browser to view your account by using any of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Then, return to the Sales menu. When it shows all your invoices and customers, switch back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

Once everything has been resolved, you can resume sending invoices to your customers. 

Additionally, you might be interested in learning how to automatically or manually send reminders to customers when your invoices are, or soon to be, overdue: Send invoice reminders automatically or manually in QuickBooks Online.

Please write a comment if you require additional help with missing invoices and customers in QuickBooks. The Community Team is available at any moment to assist. Have an amazing day!