Hi, an estimate I created has got the old company name on it. I did change it through settings but it is still showing on an estimate sent to a customer. Please help…

Let me help you with this, danny.

Changing the company name directly from the settings also changes the company in the sales form or template.
 

Since the old one keeps showing, I'd recommend refreshing your browser to see the updated information in the system. Press the Reload icon on your browser or press F5 on your keyboard. If that persists, you can log out and log back in.

If you get the same result, you can continue with these steps to fix this in no time.

1. Log in to QuickBooks in a private browser:
   For Google Chrome browser: Ctrl + Shift + N
   For Mozilla Firefox browser: Ctrl + Shift + P
   For Safari browser: Command + Shift + N
2. Clear the cache of your regular browser.
3. Use other compatible browsers:
   Mozilla
   Google Chrome
   Microsoft Edge
   For Safari, make sure to use the latest one.

Also, we can check these pages about customizing sales forms and converting estimates to invoices:

• Customise invoices, estimates, and sales.
• Convert an estimate into an invoice in QuickBooks Online.

Know that you can always post in the Community if you have other questions, especially about saving estimates and the other transactions within your account. Take care.