Let's team up to retrieve the deleted invoice in QuickBooks Online. I'm here to provide some steps to assist you in acquiring those invoices.
Once a transaction has been deleted, we're unable to undo the action (as what the prompt message warns before deleting a transaction).
You can use the Audit log to retrieve the details of the deleted invoice and recreate them manually. This report assists you in keeping track of transactions that have added, deleted, or modified, as well as user entries.
Here's how:
Click theGearicon, then selectAudit log.
Set theDateto when you deleted the invoices.
UnderEvents, selectDeleted/Voided transactions.
Look for the deleted invoices, then click onView.
Expand the Added event on the Audit History page to see the original invoice details. Make a note of the specific detail and recreate it by clicking the + New button and then choosing Invoice.
Please let me know if you have any other concerns about your customer transactions or other functions and features in QuickBooks. I'm more than happy to help again.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.