Hi, can anyone provide a step by step on how to allocate supplier credit notes to supplier invoices? I cant make it work through the bill payment window

 Hello Diane-hurdiss-nh, thanks for posting on the Community page, here are the steps to do to record this in your account 

1. Click on expenses tab on left hand navigation bar
2. Click on the supplier 
3. Click on the bill in question  
4. Click on bill payment on the bill
5. Make sure the right credit is ticked at the bottom in the credit section
6. Click on save and close 

Or you can follow these steps 

1. Click on expenses tab on left hand navigation bar
2. Click on the supplier account
3. Click on new transaction
4. Click on cheque
5. Then tick the bill and credit  
6. Then click on save and close 

It will show as Bill payment (cheque) but the amount is zero because the cheque transaction serves as a bridging transaction to link the supplier credit and open bill. 

So you can follow either of the steps above to record this in your account.