I can help you with adding your receipts in QuickBooks Online (QBO), @sales288
You can try to refresh to fix data issues with the mobile app.
Here's how:
In your QuickBooks Online Mobile app, select the Gear icon.
Choose the Refresh Data menu.
Tap Yes.
Once done, open your mobile app and try to check if your information has been extracted.
Here's more information about using the QuickBooks Online mobile app to capture and upload receipts from your mobile device: Upload your receipts to QuickBooks Online.