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April 8, 2020
Question

How do I retrieve a deleted transaction

  • April 8, 2020
  • 1 reply
  • 2 views
No text available

1 reply

Level 9
April 8, 2020

I'm here to help you recreate deleted transactions, kmastridou. 

 

We're unable to retrieve deleted transactions, However, we keep tracking of your activities and they're stored on the Audit Log report. We can run the report and use the deleted transactions as our reference in recreating it. 

 

I'll show you how to pull that up:

  1. Go to the Gear icon and click Audit Log
  2. From the Filter drop-down, we can select the date range when it was deleted.
  3. Click on Show only these events, check the Transactions box. 
  4. Select Apply
  5. Locate for the transaction by clicking View under the History column. 

We can take a screenshot of the details and use it as our guide in entering it back. 

 

Please let me know if you need more help with managing your books. Take care!