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August 18, 2026
Question

How do I upload an invoice as it just keeps saying error and can't upload, then tells me to check my subscription which I have and I am subscribed, please help thanks

  • August 18, 2026
  • 1 reply
  • 9 views
I have recently become self employed and I am new to all this, I get paid from inpost/yodel but I have to upload my invoices but it's not working

1 reply

QuickBooks Team
August 18, 2026

Are you currently uploading these invoices using a CSV file? Have you tried accessing your account in a private window to attempt the import again? This helps rule out any cache-related issues. You can also switch to another supported browser to further isolate the problem.


If you've already tried these steps and the error keeps popping up, I recommend reaching out to our Intuit Experts. They can perform a series of tests to determine why you're unable to upload invoices on an active subscription.


Click Reply if you have any questions.