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September 4, 2025
Solved

How to I remove existing payment methods which I no longer need or use?

  • September 4, 2025
  • 1 reply
  • 8 views

When I click the arrow next to payment methods on invoices, I have several which I no longer use. This pushes the ones I do use down the list. Can I change the order, or remove ones I no longer use?

Best answer by LouiseG12

You can make payment methods inactive to remove them from the list by going to the All lists page, hire. 
 

Please note that there is no option to reorder the payment methods. 
 

Here's how to make it inactive:
 

  1. Go to the Gear icon, then All lists.
  2. Find a payment method you'd like to remove.
  3. In the Action column, click the drop-down arrow.
  4. Choose Make inactive.
  5. Hit Yes.


Let us know in the comments below if you have additional questions.

1 reply

LouiseG12QuickBooks TeamAnswer
QuickBooks Team
September 4, 2025

You can make payment methods inactive to remove them from the list by going to the All lists page, hire. 
 

Please note that there is no option to reorder the payment methods. 
 

Here's how to make it inactive:
 

  1. Go to the Gear icon, then All lists.
  2. Find a payment method you'd like to remove.
  3. In the Action column, click the drop-down arrow.
  4. Choose Make inactive.
  5. Hit Yes.


Let us know in the comments below if you have additional questions.

hireAuthor
September 5, 2025

Hi Louise

 

Perfect - thank you!

QuickBooks Team
September 5, 2025

On behalf of my colleague, you're most welcome, Hire. 
 
We're pleased to hear that the steps provided by my colleague have helped you manage the payment methods you no longer use in QuickBooks Online (QBO).
 
We appreciate you taking the time to inform us about this. If you have any further questions, please feel free to reach out, and we’ll get back to you as soon as possible. Have a great day!