I am scanning my paper receipts using the app. However these aren't being uploaded onto QB?

Hello Paul0-hhgs-uk, Thanks for posting on the Community page.

You need to contact our Live Support team so you can be added to this investigation number INV-84382.This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. For more information on how to contact them, please click this link: How to get help with QuickBooks.