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February 3, 2023
Question

I clicked paid by mistake on an invoice and went in to correct this - QB created a credit note. How to I cancel the credit note and change status back to overdue?

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1 reply

Level 14
February 3, 2023

Hello Andrea1109, Thanks for posting on the Community page, If you click on sales> customers>click the customer in question> then click on the credit note you don’t want> select more at the bottom of the credit note page > then click delete> click yes, this will then remove the credit note for you and open the invoice back up for you.