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Question

I have an existing profile which seems to be erased. I need to retrieve those invoices please.

3 replies
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QuickBooks Online

payment after leaving

Level 10

Hi xana_carla Are you referring to you being unable to access an account that you have with us?

xana_carlaAuthor

My subscription ran out and when I resubcribed, my profile was gone. Attached is an invoice generated by Quickbooks,

Level 14

Hello Xana_carla, that screenshot you have sent in is not an invoice receipt for a subscription that looks like an invoice you have sent to a customer.