I have lost the LHS menu on Quickbooks online,have emptied the cache, and tried pressing the three lines - no joy - can anyone help ?

Hi there, @michelle43.

I appreciate you trying some steps to get this issue sorted out. I want to ensure this get's taken care of.

Have you tried accessing your QuickBooks using a different browser? If you haven't done so, you can open your account on a private window. QuickBooks works best when running into these browsers:

• Microsoft Edge
• Google Chrome 
• Mozilla Firefox

If doing this doesn't make a difference, I'd suggest reaching out to our Customer Care Team. They have the ability to initiate a remote-viewing session to better isolate this issue. They can also open an investigation ticket if needed.

I'm also including here some helpful resources about the supported browsers with QuickBooks Online for your reference:

• QuickBooks works best with.
• System Requirements for QuickBooks Online.

Please keep me in the loop if you have further questions about this concern. I'll be around to lend a helping hand. Thanks for coming!