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August 16, 2023
Question

I went to look back at a customers details today and ALL of my stored customers have vanished yet invoices and quotes seem unaffected! What's happening there?

  • August 16, 2023
  • 1 reply
  • 0 views
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1 reply

Level 13
August 16, 2023

Hi sales272, thanks for posting on the Community.

 

We don't currently have any reported issues with viewing customers in QBO, and I'm unable to replicate this on my system. 

 

To check for any browser issue that may be affecting the display, please try opening QuickBooks in a different web browser or incognito window. If you're able to view the customer list with either of these options, consider clearing the cache on your regular web browser to fix.