I would like a refund please. It is not acceptable to wait hours for a scanned receipt to appear .

Hi darrenjharrop-ao

Thanks for joining the Community.

It's not great to see that you've been having issues with this. Did you upload the receipt by snapping an image on the app or by forwarding to QuickBooks through email? 

If you'd like, you can request a refund from our team on this link.