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June 29, 2026
Question

If the intuit income is not showing up in transactions, how can i correct ?

  • June 29, 2026
  • 1 reply
  • 23 views
Since February 2026, no intuit income transactions have shown up and customers have confirmation they have paid.

1 reply

QuickBooks Team
June 29, 2026

You can bring your missing income transactions into QuickBooks Self-Employed by refreshing your bank connection and adjusting your account filters.

 

Here is exactly how to do it:

 

  1. Go to the Gear icon in the top right corner.
  2. Select Manage accounts then Bank accounts.
  3. Click Refresh All.

 

Once done, this should manually update your connection and get your latest bank data. If it doesn't work, I recommend logging directly into your bank’s website via a web browser to check for any alerts or maintenance notices that might be blocking the connection.

 

It's also worth checking your transaction filters. Sometimes, missing entries are just hidden by a restrictive date range or category.

 

You can refer to the steps below:

 

  1. Head over to your Transactions page.
  2. Set the Date Range filter to This Year or use a Custom Date starting before February 2026 to make sure the missing income falls within view.
  3. Set your Type filter to All or Income.
  4. Set your Account filter to All Accounts so nothing accidentally gets hidden.

 

Alternatively, you can download your transactions via a CSV file, then categorize them to keep your business tracking on point.

 

Please feel free to reply to this post if you need a hand with any of these steps. We want to make sure you're completely taken care of.