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S
Stephlee
September 1, 2025
Question

Invoice

  • September 1, 2025
  • 1 reply
  • 0 views

When I make an invoice to just one of my clients 

Its automatically saying thst is paid 

Even though I haven't sent to her! 

1 reply

L
LouiseG12QuickBooks Team
QuickBooks Team
September 2, 2025
Let's go through some troubleshooting steps to resolve the issue of invoices being automatically marked as paid when created, Steph.

To start, I recommend clearing your browser’s cache to remove any excess data that might be affecting the performance of QuickBooks Self-Employed (QBSE), such as displaying the wrong invoice status.

If the status still shows as paid, consider using a different browser to determine if the issue is browser-related
.
Feel free to leave a comment here if you need further assistance with your QuickBooks tasks.
 
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