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Torquil
April 21, 2022
Question

Invoice payment confirmation email.

When customers pay an invoice with a BACS transfer, is it posssible to set up an automated confirmation email sent to them once their invoice is marked as paid? Thanks

 

1 reply

EmmaM
Level 10
April 21, 2022

Hello Torquil, Welcome to the Community! It is not possible to send automatic confirmation emails when the invoice is marked as paid. You can send a receipt by downloading the pdf of the receive payment screen or sending a statement but there is no option to automatically send them at the moment. The only automation available is to send reminders or create re-occurring invoices.

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