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S
Simon odell
February 28, 2022
Question

Invoices aren’t being received by client’s

  • February 28, 2022
  • 1 reply
  • 2 views
No text available

1 reply

A
Ashleigh1
Level 14
February 28, 2022

Hello Simon Odell, 

 

Welcome to the Community page, 

 

Do your clients get any error messages or anything showing up? Have they checked in their inbox, spam and junk to see if any have been sent to there. Have you done a test invoice to yourself to see if you receive one if not could you try please. 

S
Simon odellAuthor
February 28, 2022

I’ve tested one to myself and received nothing. They have had 6 invoices from me with no hassle but didn’t get the last one. 

A
Ashleigh1
Level 14
February 28, 2022

Hello Simon, can you try clearing your cache and cookies to all time, close the browser down and try again let us know if the same thing still happens.  

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