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February 1, 2021
Question

Journal and reconciliation

  • February 1, 2021
  • 1 reply
  • 1 view

Hello,

 

I've entered a journal for a contra.  The Debtors amount is showing on my reconciliation screen, but the creditors amount is not.

 

Any ideas on what I've gotten wrong?

 

Many thanks.

1 reply

Level 14
February 1, 2021

Hello Jay Bee, 

 

Welcome to the Community page, 

 

You can contact our Live Support team through this link, and they will be able to set up a screen share with you and have a look at the journal and reconcile with you to see what is going on.