Preview/Send page doesn’t come up after creating an invoice on mobile app

We appreciate the troubleshooting steps you've performed, Dan. Let me provide additional steps to help you resolve this issue.

Please ensure that your PDF reader is updated to the latest version. 

If the issue persists, I recommend contacting our support team to investigate the matter further. Here's how:

1. Sign in to your QuickBooks Online company.
2. Select the Help (?) button.
3. In QB Assistant, type in the topic you need help with or enter your questions.
4. In Search, select Contact Us to connect with a live support agent.
5. Choose a way to connect with us.

Just in case you want to review the status of your invoices, check out this article for guidance: Track the status of invoices in the QuickBooks Online mobile app.

Should you have any other concerns besides the missing preview or send page after creating invoices, feel free to let us know. We're here to help in any way we can.