Removing pending mandates

Hello Stevemdp, thanks for posting on the Community page, Manage direct debit mandates for GoCardless in QuickBooks Online

Remove a mandate in QuickBooks Online

If you need to cancel or remove a mandate from QuickBooks Online, this will have an impact on the mandate that is held with GoCardless. We recommend you check if this step is necessary before you continue.

1. Select the Gear icon and under Lists, select All lists.
2. Select Direct Debit Mandates.
3. Find the customer you want to delete the mandate for and select the arrow under the Actions column.
4. Select Cancel mandate.