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January 30, 2026
Question

When we import sales invoice then we get following problem "You may have incorrectly typed the address (URL) or clicked on an outdated link."

  • January 30, 2026
  • 1 reply
  • 3 views

When we import sales invoice under Sales-----Invoices----import Invoices then we get following problem "You may have incorrectly typed the address (URL) or clicked on an outdated link." Please help us to resolve this problem

1 reply

QuickBooks Team
January 30, 2026

Hello there, @hsrassociate2023.

 

Let me assist you through the troubleshooting steps to ensure a successful import of your invoices.

 

To resolve this, start by refreshing the page to ensure it updates properly, then log out of QuickBooks and log back in.

 

If the issue persists, consider using a different supported web browser to access the updated interface, or open a new incognito window. You can use the following shortcut keys for assistance:

 

  • Google Chrome: Press Ctrl + Shift + N
  • Mozilla Firefox: Press Ctrl + Shift + P
  • Microsoft Edge: Press Ctrl + Shift + N
  • Safari: Press Command + Shift + N

 

Don’t hesitate to leave a message below if you have additional questions.