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August 17, 2021
Question

Where can I view the email that accompanied the invoice?

  • August 17, 2021
  • 1 reply
  • 0 views
I provided some information to a customer in the email field that accompanies the Quickbook invoice. Customer is denying all knowledge so i need to be able to call up the email to review exactly what i wrote. Audit logs just show the invoice data, not the email text.

1 reply

Level 14
August 17, 2021

Hello S4M, 

 

Welcome to the Community page, 

 

So there is no way to be able to see it, if you haven't copied yourself in when you sent the email then there isn't a way to recover/view it as it doesn't get recorded in the audit log.