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pwaterhousedartm

Question

Why are my attachments sometimes not uploading?

Forum|Forum|3 years ago
December 5, 2022
1 reply
10 views

When entering receipts, the photo attachments often don't upload.

QuickBooks Online

Level 14

Hello pwaterhousedartm,

Welcome to the Community page,

How are you entering them into your account? Are you doing it on the app version or the web browser version?

pwaterhousedartmAuthor

On the app. It's never been a problem I the past, but now for some reason the photograph attachment doesn't always upload

Level 13

Hi pwaterhousedartm, thanks for reporting this - are you using the iOS or Android app, and does the problem persist after uninstalling and reinstalling the app to the latest version?