Why can't i update the banking transactions?

Hi accounts-fabpres Thanks for reaching out to us here on the Community. We note that you refreshed the connection several times, we'd be grateful if you can fully disconnect and reconnect the bank account following the steps in the article provided. Please note, as per the article, any transactions showing on the for review page should be accounted for/added in/matched before disconnecting.https://intuit.me/47MND1Y