Why does my invoices I send automatically go in to paid section

I know the importance of maintaining accurate records of your financial transactions, and we appreciate you bringing this to our attention. I'm here to make sure that all your concerns are addressed adequately, deans. 

The  Automatically apply credits feature could be turned on. This feature automatically applies credits to the open invoices in QuickBooks. Let's turn it off to stop the program from paying your transactions automatically.

Here's how:

1. Go to the Gear icon, then select Account and settings.
2. Select Edit in the Automation section.
3. Turn off the Automatically apply credits feature.
4. Select Save, then Done.

If the feature isn't turned on, I'd recommend logging in to your QuickBooks Online account via a private window. Doing so helps us determine if this is a browser-related issue.

Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

Once logged in, try creating a new invoice. If it works, let's clear the browser's cache. This removes its stored cache to ensure the program performs efficiently.

If private browsing doesn't work, I'd recommend using other supported browsers. They also provide the best and most secure experience with QuickBooks. 

Once you receive the invoice payments, you can easily track the funds in QuickBooks Online.

Please keep us posted if you need assistance in maintaining accurate records of your financial transactions. It's our priority to keep your record accurate.