Hello Lunaceleste-mail, Welcome to the Community! Can we ask are the transactions on a newly connected bank account? If so the bank generally determines how far back a third party like us can pull transactions back to. If you wish to upload transactions prior to that date it would be a case of downloading them in a CSV format and saving them to your pc and then uploading them into Quickbooks. We've provided a how-to article on that here
Any questions let us know.
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