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March 3, 2026
Question

Is anyone having a problem with their vat input columns having disappeared in "new Bill" "New Expense" and Tax module is empty and prior returns not showing?

  • March 3, 2026
  • 1 reply
  • 1 view

I am a QBO online accountant and this problem is across at least two of my client company files

1 reply

QuickBooks Team
March 3, 2026

Hi, @Paul777.

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing VAT column.

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.