Due to recent technical glitch my books are all mess up... how do I start fixing it???

I understand how important it is to address and fix issues in your books, Diane.

To better assist you, could you let me know if you experienced any specific error during the technical glitch? If changes were made to your books, we can guide you on manually fixing them by reconciling your transactions and matching them with your bank statement to ensure accuracy.

Here’s how to start:

1. Review your bank statement for the affected time period.
2. Navigate to the Accounting menu in QuickBooks Online and select Reconcile.
3. Compare each transaction in your QuickBooks account with the ones on your bank statement.
4. Adjust any incorrect amounts or missing entries and ensure they match your bank records.

For further assistance with VAT adjustments, I recommend contacting your accountant for professional advice. If you don’t currently have an accountant, QuickBooks provides access to a network of certified ProAdvisors who specialize in tax services. You can browse their profiles and reach out directly for support.

Please don’t hesitate to reach out if you have any additional queries. We are available 24/7 to further assist you.