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March 30, 2024
Question

I want to submit vat for a client. but the client does not show up on quickbooks?

  • March 30, 2024
  • 1 reply
  • 0 views
my client does not show up

1 reply

QuickBooks Team
March 30, 2024

I recognize the need to locate your client for timely VAT submission, ashokkotecha. I'll share some troubleshooting to isolate this issue.

 

The cache piled up on your browser affects the program's display. To isolate this, use a private browser to access your QuickBooks account. It doesn't retain local files to help rule out the possibility of a webpage issue. 

 

Kindly use these keyboard shortcuts:

 

  • For Firefox, press Ctrl + Shift + P
  • For Chrome, press Ctrl + Shift + N
  • For Safari, hold down Command + Shift + N

 

If this works, clear the browser's cache to start with a clean slate. You can also use other supported browsers as alternatives.

 

Here's an article that covers everything you need to know about VAT: Set up and edit VAT settings, codes, and rates in QuickBooks Online.

 

In case you're interested in exploring a new digital system, check out this guide: Everything you need to know about Making Tax Digital (MTD) for VAT with QuickBooks Online.

 

Feel free to add a reply to notify us if you have more questions about handling clients or managing VAT. I'm just a few clicks away. Have a productive day ahead.