Account Management

QuickBooks are taking 3 payments

Moving from Ltd Company to sole trader

get an error saying i dont have permission to view subcription details.

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I don’t need this account

I have been using my account since 1st April this year with no issues.

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I'm trying to add a category "Training costs" to my chart of accounts. It seems a perfectly sensible category to me. But it doesn't fit with any of the "Detail types" that are offered and it's not possible to add or amend these. I don't want to dump it under anything like "Other Misc" I've researched a bit and it seems this is a feature that is really only of use in fitting accounts onto the US tax return analysis. I'm based in the UK where we have a different set of headings (which doesn't seem to be an option in QB). Can anyone shed light of what this "feature" is supposed to do for me? Let me emphasise: this is a UK question. I can see the reason it would work in the US but to me it is just a pain as I will have to allocate a Detail Type but it will in no way be useful to me. Thanks

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I've had a QB "Self Emplyed" account for over a year now. I've always assumed it was a core part of QB's offering as I hadn't heard otherwise. Today I receive an email saying the app will be disappearing from app stores in a few months, with no reasoning or context as to why, or what I should do. So I search around and find a few articles from earlier this year saying the QBSE is becoming "Solopreneur", but it seems that doesn't actually exist and may be a US-only thing? Not 100%... So then I head to the pricing page where now the only option is "Quickbooks Sole Trader"... Am I supposed to migrate my SE account to this thing now? Can I even do that? Does it have an app? The documentation seems really lapse and there is a real lack of direction on what I'm supposed to do here... Any advice on the best thing for a little one-man-band to manage his stuff for self-assessment?

I hope someone can help. I cannot find a way of downloading my mileage for a tax year. I only seem to be able to download year by year. If this is correct, I find this ASTOUNDING. I can view my mileage for the tax year but not download it. It seems the only way I can do this is to download both years, in this case 2022 and 2023 and then manually adjust them in xls.  Also does anyone else have a problem with incomplete mileage reports. Sometimes I discover that despite auto-tracking being always on on my phone, it randomly stops working and I lose days or weeks of tracking until I log in again. It seems to stop working if I do not engage with the app on my phone regularly, yet there is no warning that this might happen. I only use Quickbooks for mileage tracking and at 3.99 a year this is very expensive but I cannot find an alternative.

I would like to tidy up our accounts and reject/decline a batch lot of estimates from 2022 and 2023, is this possible to do in one go? I can only see that i have to do each one individually which is going to be time consuming.

I'm a newly self-employed person who was previously employed through PAYE in the same tax year. I see that the intended way to set up support for my situation is to use the Quickbooks Self-Employed service.However, my main customers pay me in USD (as opposed to my native GBP), which Quickbooks Self-Employed does not support. Because of this, I am using Quickbooks Online Essentials so that I can enable multi-currency. How can I set Quickbooks Online Essentials up so that I can register my P45 earnings and see my tax reflected correctly on my self-employed earnings whilst maintaining support for multi-currency?

If you backspace twice then Help page does appear but it is a bit worrying for users.

How do I deregulation

How can allow my new accountant to access my QB account?

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I have contacted support and they told me to contact my accountant, which I did. Their side is showing GBP. So they contacted support their end but could not see any issue, they have then said they need to talk to me directly but I am unable to contact them. Any ideas as this is preventing me from using quickbooks almost in it's entirety now

For sales personal who need to process invoices and sales but I do not wish to view our company financials.

My account phone number has changed to a number I do not know and I have not consented to… I have verification codes sent to my phone which proves it’s been changed….

I'm 99% certain when I signed up it was 12 months of 90% off however my subscription has just jumped up to full price after 6 months.Is there a way to see if I'm right/wrong?The only reason I'm fairly certain it was 12 months is because top cashback was offering ~£35 for a subscription and it worked out it would effectively cost me nothing to have QuickBooks and if I didn't like the software I could move over to a different one so it was a no brainer.(I am however happy with QuickBooks overall).

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