Account Management

I need to resubscribe. However, I need to do it online and not via google play! I need to add another user too to my QuickBooks account. I would be grateful for help

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We're just getting our QBO system set up. We may have multiple contacts at a single customer. For example, we may have done three projects and had a different contact person for each project, plus an accounts contact for invoicing. We don't want to create a Customer for each contact; we want to be able to see all of the contacts (and projects) appear under a single Customer. Is the best way to do this by making each contact a Sub-customer?  TIA

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I opened a quickbooks accountant by mistake - and i want to totally sever all connections to quickbooks and emails from them. ideas?

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Why am I getting an email stating my trial period is ending if I never commenced a trial period? I started and paid for a subscription straight away.

I pay this clients QBO sub through my wholesale billing. The business has closed and they no longer need my services, so I want to cancel their subscription. But I seem to only have the option to transfer it to them? They do not want to continue to pay a subscription. I am sure you used to be able to cancel - where has it gone?!

My colleague does not have the "Edit client" button when she goes into new licences on our client list.  What is set up incorrectly and how do I put it right?

Client runs a management company for holiday lets and will buy items for the homes and then charge the cost back to the owner.  Accountant has said that this would make things too complicated to use QuickBooks.  How would we record these and is there a way of easily recording each transaction under the different house so we can pull the expenses off for each house when invoicing?

 Hi there,I'm hoping someone can help me as this is my first time using QuickBooks and it hasn't been a smooth journey so far. Despite the chat facilities supposedly being open, I can't select the option or leave a message for a later time, so I'm turning to the community for assistance. My main issue is that QuickBooks is using the wrong email for my invoices. It's not the email I signed up with, nor the email I updated my account with, but my personal (non-business) email linked to my PayPal account, which I used for the first payment. I've now changed the payment method, but there's still no way for me to update my email. It's very frustrating. I've tried creating a new invoice since making these updates, but it still won't budge. Additionally, it's showing the wrong address on my invoice. I've changed it in all the appropriate places, but it still won't update on my invoice. These seem like simple updates to make, but they are proving impossible for me. I w

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I do not run this business.  I wish to cancel  my account

we have 3 companies, he can accept and look at 2 but the 3rd is saying incorrect link even though QB sent it to him

I can't see delete option for my saved credit card for my subscriptions. How can I delete unused credit card on my saved cards?

How do I cancel my account?

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Cannot link accountant. I have tried it through mobile which says error, try again later. Also on pc after clearing cache and trying multiple browsers it just gives me a blank screen after clicking - settings - accountant (new) it loads nothing.

QB on my phone doesn’t show all my data

Please let me know what has been going on

Hi I am quite new to quickbooks and accounting. Please could someone help me with setting up an interest only mortgage in the accounts and then tell me where the interest payments go to. Any help would be appreciated

I am looking for a QB alternative software to recommend to clients.

It was meant to be 99p per month for 6 months then £14.99 per month but I’ve been charged £14.99 from the beginning. I cannot find a way to talk to a QuickBooks agent. The options keep taking me to articles or community help and I really need to talk to someone who works for QuickBooks.

(1) Intuit / QBO seems to have decided that I only have one option for login.  I wish to return to username / password login. (2) I would like to be able to print had copies of cheques.  I see no mechanism to do this.