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QuickBooks Q&A
Account Management

Account Management

2,007 Topics
3,806 Replies

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2007 Topics

How do I transfer the Quickbooks Subscription to a client?

No text available

151

4 years ago

refurbithampshir

Account Management

How do I change my password

No text available

4 years ago

nazir-uwl

Account Management

How can I give access to my client?

No text available

4 years ago

Turnern2

Account Management

Reset all data and start again in QB self-employed

New user to QB Self-employed - I've got my mind around using the product, but would like to delete all the data entered so far and start again with a blank / empty version.  Any clues, please?

4 years ago

userphil

Account Management

I have restricted access for a user I want to just add receipts from suppliers. However they have no access to Categories and they are unable to create bills? Why?

I email all receipt to Quickbooks online via photos to reduce the hard copy filing tasks. I want to task the manual entry of these receipts into Quickbooks online to admin. I have created a user with supplier access (to limit access) On the Ipad all functions except the ability to add the cost categories work Online all functions work except for 1) selection of expense or receipt 2) cost categories Clearly there is a difference between the 2 platforms and secondly neither actually allow for a supplier administration to work?

4 years ago

wakey251177-goog

Account Management

I can't ad a user or find where to add a user on my tablet, do I need a laptop to do this?

No text available

Hi I have just signed up to QB. I signed up to an offer for £6per month. I have sent one invoice and already been charged £7.20. can anyone tell me why. I won't use it again and probably going to cancel subscription if it overcharges every month ontop of subscription price   

4 years ago

Highbrow

Account Management

Help with a messed up account

Hi All anyone know of help with sorting a totally messed up account. Never worked properly entering payments twice created a credit card account that didn’t exist keeps duplicating entries when trying to remove total mess can’t work it out need someone to go through it see where the problem is help sort it out!! Tried usual contact from quick books all they do is whizz about do a few things then leave it. Need to understand what is wrong and how to stop it from happening. Can’t find any help in Google. Thanks so much 

4 years ago

adam-bow-window-

Account Management

How can I downgrade my advanced payroll subscription to normal payroll subscription? Thanks

No text available

4 years ago

adam-bow-window-

Account Management

How can I downgrade my advanced payroll subscription to normal payroll subscription? Thanks

No text available

4 years ago

ZJDSBCPA

Account Management

Billing Transfer to accountant not working

When I go in to the billing and subscription tab to allow billing transfer to your accountant I get a pop-up saying that "only the primary admin can allow the transfer" and then it says to contact my primary admin (me) and let them know. The email address it lists is the email that I login with and I am setup as the primary admin.

4 years ago

bajars-janis-gma

Account Management

Why does when I log in to app it shows like completely different account and don't have anything what I have if I log in from browser?

No text available

4 years ago

agmalexsgardenma

Account Management

Hi how do you share quickbooks with an accountant, I have the app on my phone but when logging into a browser it says to set up a profile. Many thanks Alex

No text available

4 years ago

gillianwenham-ic